Privacy Policy

Privacy Policy

Creativegarh is committed to protecting your personal information when you are using our services. This privacy policy relates to our use of any personal information you provide us.  In order to provide you with the services available from our website, we sometimes need to collect information about you.

Whenever you provide personal information to us, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including any or all laws prevailing in India.

Our website contains hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies and are also likely to use cookies. As such, you are advised to and should review their policies. Those policies will govern the use of any or all the personal information submitted by you, which may also be collected by cookies while visiting these third-party websites. We do not accept any responsibility or liability for the privacy practices of such third-party websites. Your use of such third-party websites is and shall be at your own risk and responsibility.

This privacy policy is to be read in conjunction with the terms & conditions that govern your access to and use of the entire Contents of the Website “www.” (“hereinafter referred to as “Website”) owned and operated by “Creativegarh Transformation LLC” (referred to hereinafter as “us”, “we”, or “our”). Please read these terms carefully before using the Website.

What Information We Collect About You
If you register or order for any products or services on our Website, we may receive personal information about you. This may consist of information such as your name, email address, postal address or telephone number. By submitting your details, you enable us to provide you with the services you choose on the Website.

We also use cookies (see below for details) and collect IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) from visitors to our Website.

How We Will Use the Information We Collect About You
We will use your personal information for a number of purposes including the following:
– to facilitate and provide our services through the Website and to deal with your requests and enquiries as desired by you;
– to contact you for reasons related to the service or content as requested by you in the Website or which are being provided to you as set out further in this privacy policy;
– to provide you with information about our services and/or Content in the Website;
– to use IP addresses to identify the location of users, to block disruptive use and to establish the country from which you are accessing the services in the Website;
– to analyse and improve our services in the Website; and
– to provide you with the most user-friendly navigation experience. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

When you book your slot through our Website, as part of the reservation of seat process, we collect the personal information you give us such as your name, address and email address.

When will we contact you?
We may contact you:
– in relation to any products or services you have ordered to ensure that we can deliver the products or services to you;
– in relation to any comment or complaint you make about our products or services;
– in relation to any content you have submitted to us through the use of our website; and
– for promotional and marketing purposes, where you have agreed to this.
Email marketing: With your permission, we reserve the right to send you emails about our new services, products and other updates.
Where we propose to use your personal information for any purpose other than as per the terms & conditions of use, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

How do we get your consent?
When you provide us with personal information to complete a transaction, verify your debit card, credit card, place an order, arrange for a delivery or return a purchase, we imply that you have consented to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How to withdraw your consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at “” or via email at

Will we share your personal information with anyone else?

We will keep your information confidential except where disclosure is required by law (for example by the police and as per directions of the Court) or if you violate our Terms & Conditions of Use in the Website. Generally, we will only use your information for the purposes as has been agreed in the terms & conditions of use. However, sometimes we use third parties to process your information on our behalf. We require those third parties to comply strictly with our instructions and we require that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.

Obscene, Defamatory, Infringing, Or Illegal Content

If you submit obscene, defamatory, infringing, or illegal content to the Website or otherwise engage in any disruptive behaviour on the Website, we may use your personal information to stop such behaviour and inform relevant third parties such as the police or law enforcing agencies.

How long will we keep your personal information?

We will hold your personal information on our systems till such time it is necessary for us to provide you and facilitate with our ordered products and services on the Website.

As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. Website users have the option to accept or disable cookies at any time through their browsers. If you choose to disable your cookies, your user experience may be limited.

  1. a) What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (hereinafter referred to as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

During the course of any visit to our website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this because cookies enable website publishers to do useful things like, find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

  1. b) How do we use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.  We use this type of information to help improve the services we provide to you. All third parties are strictly required not to use any information for their own business or other purposes.

  1. c) Third party cookies in embedded content on our pages

Please note that during your visits to our websites you may notice some cookies that are not related to us. When you visit a page with content embedded, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third-party websites for more information about these.

Do Not Track (DNT) Browser Setting

DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytics companies. This website does not currently respond to DNT requests, however you may opt-out of tracking on this website, including analytics by changing your cookie settings.

Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us through our Website.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be handled by these providers.

In particular, always remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in India and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including any other relevant laws prevailing in that country.

Once you leave our Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms & Conditions of Service.

When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We use a Secure Server for collecting personal and debit and credit card information. The Secure Server Layer (SSL) encrypts all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time and hence you are requested to please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The date of the most recent revision will appear on this page. If you do not agree to these changes, please do not continue to use our website to submit personal information to us.